TPCNY Standard Operating Procedures

All TPCNY agents are required by New York State Law to uniformly apply their Brokerage’s Standard Operating Procedures (SOPs) when dealing with Buyers and/or Renters.

The Triumph Properties Corp. SOPs are as follows:

1. Prospective Customer's IDs: Buyer(s)/Renter(s) who make their own viewing appointments and are unaccompanied by an agent must provide their identification before entering a property or making an offer; If, however, they are accompanied by an agent, the accompanying agent must provide their identification and that of their client(s)/customer(s).

2. Exclusive Broker Agreement: Exclusive brokerage agreements are not required for buyer(s) and/or renter(s) to work with TPCNY agents, although agents may solicit such an agreement where appropriate.

3. Pre-Approval / Proof of Funds: Proof of funds (other than proof of and/or sources of income) and mortgage pre-approval, if an offer is contingent on financing, are required before making an offer to purchase and/or rent a property. Property Owners may also set their own qualifying criteria as long as such criteria is conveyed in advance to prospective buyers and/or renters, and it is applied uniformly and is non-discriminatory. Property Owners applying and directing their own qualifying criteria must do so in writing and include the date of such direction.